Shipping Policy
A legal disclaimer
Shipping Policy
Last updated: Oct 22, 2025
Thank you for shopping at Alli Cat Artistry! We’re committed to delivering your artwork safely and efficiently. Please read below for information on how we handle shipping.
Order Processing
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Orders are processed within 3-5 business days after you receive your order confirmation email.
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You’ll receive a second email notification when your order is complete for you to review.
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After your approval you will receive a final email notification when your order has shipped.
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Original artworks may take longer to prepare due to revision requests.
Shipping Rates & Delivery Estimates
Shipping fees are calculated at checkout and based on your location.
Estimated delivery times:
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Domestic (USA): 2-5 business days
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International (varies by country)
We offer standard and expedited shipping when available. Please note that shipping times may be affected by holidays or postal service delays.
International Shipping
We offer international shipping to select countries.
If you do not see your country listed at checkout, please email us at allisonsheppardart@gmail.com and we’ll do our best to assist.
Important: You are responsible for any customs duties, taxes, or fees applied by your country’s import laws. These are not included in your purchase or shipping cost.
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Shipping Original Art
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All original pieces are carefully packaged to ensure safe delivery.
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Larger or fragile pieces may require extra handling time or separate shipment.
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Some deliveries may require a signature upon receipt.
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If your art arrives damaged, please contact us at [your email] within 48 hours and include clear photos.
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🛑 Address Accuracy
Please double-check your shipping address before completing your order.
We are not responsible for shipping delays or losses due to incorrect or incomplete addresses.
Tracking Your Order
Once your order has shipped, you’ll receive a tracking number via email.
If you haven't received tracking details after 4 days, reach out to us at allisonsheppardart@gmail.com.
Questions?
Feel free to reach out any time!
Email: allisonsheppardart@gmail.com